Case Study:
Peninsula Medics

The Story

Ensuring Peninsula Medics were disposing of their waste legally and up to regulatory standards with a reliable and helpful supplier.

“We have a statutory responsibility to dispose of healthcare waste…”

Direct365 deal with businesses from a range of industries that often have a legal requirement to dispose of waste properly, with an organisation that has a waste carriers license. There can be large fines given if you’re found to be incorrectly disposing of waste, especially when disposing of certain types of waste, such as recycling and harmful waste. Our latest case study sees event first aid company Peninsula Medics Ltd discuss why they thought Direct365 was perfect for them. Peninsula Medics Ltd offer paramedic grade event first aid training services and tailored welfare training to organisations and the public. They use Direct365 to collect their non-hazardous clinical waste.

“We have a statutory responsibility to dispose of healthcare waste,” said Adam Mann, Director of Peninsula Medics Ltd. “D365 is flexible and accommodating on collection time meaning we know when the bin will be collected without needing to be at the office waiting around.” Having your bins collected on time ensures the safety of staff, visitors and the environment and maintains a high reputation.

The Challenge

Searching for a company that was accommodating to their particular needs.

Direct365 have worked with small businesses for over 20 years, and we know exactly which questions to ask when they come to us. It isn’t always about cost, but about how simple the process can be for business owners, and the fact we always aim to be straightforward and flexible, with highly trained staff communicating with you every step of the way.

“It’s really reassuring to have a direct point of contact who keeps in contact with us about our contract and compliance,” said Adam.

Adam isn’t the only customer to speak so highly of our work. Over 7,000 customers have left positive feedback on Trustpilot, leaving us with an average score of 4.7/5.

When looking for a company that understands waste, choose Direct365.

Our Offering

Personal and accommodating service that ensures you’re doing what you need to stay legal.

We don’t treat cost like the biggest factor in our service offering because we want to ensure that we offer the whole package. And that’s what Adam noticed when we started working with him last year. When asked for three words how he would describe working with Direct365, he said “flexible, accommodating and affordable.” While our price might bring people in, we think it is our knowledge and commitment to overperforming that keeps hold of customer. As Adam said below.

“There really isn’t any reason not to seek a quote from Direct 365, and the chances are you’ll be very pleasantly surprised by how easy it is to set up, and how competitive their pricing is.” And when talking about what drew Peninsula Medics Ltd to use Direct365, the answer was just as telling. “Very personable and accommodating during the service and really competitive pricing.”