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What is a cookie?

A cookie is a small file that is downloaded to your computer when you access websites. Usually they contain: a site name and unique user ID, the duration of the cookie's abilities and effects, and a random number.

Cookies cannot be used to reveal your identity or personally identifying information.

When you visit our website for the first time, a cookie is downloaded to your computer - when you visit again, instead of downloading another, it checks to see if you already have a downloaded cookie. If so, it can use the information collected about where you have clicked, and what you have viewed, to tailor what you see on the site and personalise it, to your advantage.

Cookies are designed to make your experience on a website more personal and easier.

How we use cookies…

  • We use cookies to enhance your user experience, like showing you products you may be interested in, or recently viewed.
  • We track your behaviour on our site and your on-page behaviour, so we can offer you the best possible service
  • We keep track of your LiveChat usage so that we can follow on from where you left off with any queries or conversations
  • We track your usage of our social website referral widgets (ShareThis, Flare, AddThis) so we can show and recommend products and content you’re interested in.
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