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Free minor repairs

Free minor repairs

Quick fix on minor faults on fuses, plug tops and IEC leads – at no extra cost!

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Get to grips with our competitive services with a free, no obligation quote

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Labelling and certificates

Labelling and certificates

Get an itemised report and legal paperwork to prove your compliance

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How many items need PAT Testing?

Electrical Fire

At the end of June 2023, a considerable 32,537 fire-related electrical incidents had been reported within that year.

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Check Office Appliances

Out of the 15,583 recorded incidents last year, a sizable 2,727 were reported in businesses, highlighting the need to check office appliances and circuits regularly.

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Free minor repairs

Free minor repairs

Quick fix on minor faults on fuses, plug tops and IEC leads – at no extra cost!

Call for an instant quote

Call for an instant quote

Get to grips with our competitive services with a free, no obligation quote

Save up to 30%

Save up to 30%

See how much you could save with our competitive prices

Labelling and certificates

Labelling and certificates

Get an itemised report and legal paperwork to prove your compliance

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Commercial PAT Testing Services

For any business or property landlord with portable appliances in their property, electrical appliance testing (also known as PAT Testing - short for portable appliance test) should be one of their top safety priorities. Commercial PAT Testing is the process of checking that electrical portable appliances are working correctly and are safe to ensure there is minimal risk to employees or visitors.

Here at Direct365, we are experts in commercial electrical appliance testing, and we PAT test thousands of appliances each year, working to help small and large businesses to keep themselves compliant with HSE regulations for electrical devices. And these companies love working with us. We have over 10,000 Trustpilot reviews, with an average rating of 4.7/5. It’s always best to work with a company of experts that prides itself on high standards, and we have over 20 years of experience in workplace essential services. For electrical portable appliance testing, choose Direct365.

What does commercial PAT testing include?

For an electrical appliance testing company like Direct365, electrical testing is simple and straightforward. Here is what we do:

Visible Inspection: This is the most important step because it allows us to see the most obvious level of damage. Most appliances that are a danger to the public can be identified by looking at the external elements. We look for wires showing, damage, signs of overheating, loose parts and more.

Electrical Testing: Even though visual inspection is vital, the way we can ensure all portable appliances are safe is through electrical portable appliance testing. This can include: Earth continuity test, Insulation resistance test, Polarity test, Functional test and more. Some of these tests will be done on particular types (classes) of portable appliances.

Labelling and Recording the Tests: This part is where we give all clear to your healthy electricals and give you the evidence you need to prove that you’ve followed the regulations. Each appliance will be given with a small label signifying the date of testing and the date of renewal.

Redrow Homes

PAT Testing Case Study

Businesses love working with Direct365 for their PAT testing needs. Like Redrow Homes, who use Direct365 to ensure they’re on the right side of regulations. Here’s a little of what they said:

“Direct365 saved time from us having to contact companies direct asking if they provided the service we required. Once we contacted them, they were fast, efficient, and informative. A one stop shop.”

Read story

Frequently Asked Questions

Do you legally have to have portable electrical appliances tested?

Yes, your business does need to be able to prove that they have taken the best measures they can to ensure the portable appliances you use are safe.

Legislation doesn’t state that this needs to be done through PAT testing, but it is the best, most thorough and most recognised way to test for the safety of your appliances.

What types of electrical appliances require a PAT Test?

Commercial portable appliance testing services are applicable to a wide range of electrical appliances throughout the workplace from kettles to computers, here is a list of items that all require PAT testing to ensure electrical safety compliance.

1. Portable Appliances: Any appliance that uses a flexible cable or plug and socket qualifies as a portable appliance. Examples include fridges, phone chargers, dishwashers, washing machines, tumble dryers, freezers, lamps, TVs, kettles, and toasters.

2. Information Technology (IT) Equipment: Office equipment such as computers, printers, and monitors are typically considered to be lower risk. However, they still require PAT testing. The general guideline is to conduct regular testing every 2 to 4 years for this equipment, although more frequent testing may be required for high-risk environments. Often, organisations err on the side of caution and complete a PAT test every 12 months.

3. Handheld Appliances: Handheld appliances also fall under the category of portable appliances and hence require PAT testing. The specific types of handheld appliances that need testing would depend on their usage and the risk associated with them.

4. Extension Leads and Power Strips: Extension leads and power strips also require PAT testing. The testing process for these items is straightforward but requires specific adaptors.

It's important to note that the need for testing can depend on factors such as the category of the appliance, the electrical class of the appliance, the age of the appliance, and how frequently the appliance is used.

The testing should be conducted by a competent person with sufficient knowledge, experience, and training, and this is where Direct365 can help by ensuring your compliance and the safety of your staff and customers.

What is Commercial PAT Testing?

Portable Appliance Testing (PAT Testing) is a process used in the UK to examine and inspect electrical appliances and equipment to ensure they are safe to use and form part of a business's health and safety responsibilities. The term 'PAT' stands for 'Portable Appliance Test’. The process is also known as "In-service Inspection & Testing of Electrical Equipment" as defined by IET/IEE and City & Guilds, but more commonly known as PAT Testing.

Our PAT Testing services will give you peace of mind by identifying electrical faults and offering advice to make sure your business avoids dangerous accidents.

PAT testing involves a combination of visual inspection and testing of electrical equipment. The visual inspection checks for any visible defects such as damage, loose or exposed wiring, frayed cords, or corrosion. The electronic PAT tests are more in-depth and are conducted using specialist PAT testing equipment. These tests include earth continuity, lead polarity, and insulation resistance checks.

At the end of PAT testing, each appliance should be marked as 'passed' or 'failed'. A detailed record should be kept of the equipment that has been PAT tested, whether it passed or failed, and the date and time of the test.

UK law does require employers to ensure that their electrical equipment is maintained in order to prevent danger. Regular PAT testing is one of the most effective ways to meet this legal obligation, particularly in high-risk or large, complex environments.

Business owners without a record of safety measures will be liable in the event of an accident and may fail to claim on their insurance without proof of safe practices. And if legislation regarding electrical safety is not adhered to, businesses can face an unlimited fine or even imprisonment.

While PAT testing can be conducted by anyone with sufficient knowledge, experience, and training to carry out the task, we would always err on the side of caution and, especially when it comes to electricity, get an electrical PAT testing expert to undertake this work. We offer flexible times and days when you need your PAT Testing to be carried out.

A record of testing will help with any insurance claims and allow you to avoid nasty fines, so make sure you’re covered with Direct365. Drop us a line on 0800 612 9688 to see how we can help or get a PAT testing date booked in.

What parts of the UK do you cover?

Here at Direct365, we have cost-effective nationwide portable appliance inspection services across the UK to ensure equipment is safe and compliant, which will form part of your overall risk assessment and compliance with health and safety regulations.

We cover the UK by comparing reliable suppliers to find you the best deal at the lowest cost. All our PAT testers are accredited to UK safety standards, keeping businesses compliant up and down the country. Enquire today to find a service near you.

Is your service limited to certain days or times?

All our services, including electrical appliance testing, are flexible to work around a range of business types, so whether you're an office, a shop, a factory, a hotel, a hospital or a hospitality venue, we can undertake all your electrical appliance testing needs at hours that suit your business.

Whether you are a single venue or across multiple sites throughout the UK, we have the capacity to help ensure the inspection of electrical systems is carried out in a timely manner and ensure your electrical items and equipment are compliant by our expert engineers.

If you have unusual opening hours or limited availability, then just let us know and our technicians will work around your needs!

Our bespoke servicing schedules mean your business faces minimal disruption, so you can carry on with the day-to-day. Just get in touch to find the perfect time for you.

What are the risks of not PAT Testing?

There are many risks associated with not undertaking the testing of portable electrical equipment. The first and most important is the safety of your employees and the visitors to your business, whether they be business contacts or customers. Using appliances that are faulty could cause serious harm and hurt people. The risk of this happening is high if you don’t PAT test your appliances and they become damaged, faulty or broken.

Another risk is the risk to your property. If a faulty appliance catches fire, it could be the end of your property. Electrical fires are a common cause of property damage, and PAT testing helps ensure that you have done the best you can to ensure your property stays safe.

Finally, another big risk is financial and reputational. If the authorities check your workplace and you can’t prove you are proactively checking your appliances for faults and damage, you could be fined, which would impact your balance sheet and your reputation. The most thorough way to avoid this happening is to get your appliances PAT tested.

Who needs PAT Testing?

All organisations need to be able to prove the measures they have taken to ensure the safety of their portable electrical equipment. While PAT testing isn’t a legal requirement for anyone as such, it is the best – and the suggested – way to prove your compliance with regulations. So in essence, every business needs commercial electrical appliance testing. Some examples are:

  • Schools
  • Offices
  • Warehouses
  • Retail stores
  • Accommodation
  • Restaurants and catering
  • Leisure facilities
  • Landlords
  • And anywhere that used portable appliances

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