Small Business Support: How Direct365 Helps You Thrive

It can be difficult to find a services business that genuinely wants to help your company. Many focus on price and let service standards slip. Direct365 have been in business for a number of years, but always put the needs of our customer ahead of anything else. Our passion is small business support. We’ve found this to be pretty rare. But how exactly do we help your small business thrive? What do we do that is different to other businesses? Here are a few things:

Take the Hassle Away from Ordering

Our customers are often split into two different groups. Those that are pretty sure what they want, and those that are a little less certain. Either way, they both need a different type of small business support. Those that know what they want find our ordering system a breeze. They either buy products through our website or ring us to enquire about our service prices. That’s easy peasy.

Those that are unsure what they need are helped by our expert customer service team. To ensure that our customers get the right service, they are asked all of the right questions. From location, size of business, the lot. Our team really know the score. Which leads up to our next point…

Our Knowledgeable Experts

Each member of our customer support team knows our services inside out. These teams are trained regularly on our products and services and any legislation that is put in place that may impact any services our customers may choose.

The training our team members receive comes directly from the service providers themselves, meaning they get to know each industry inside and out. This means that when they offer you advice, it is with providing the best service for your business. While price is a factor, quality of service is just as important. Although, saying that…

The Best Prices Across all Markets

We try not to focus too much on pricing when we’re talking to customers because we firmly believe that the best service is the best service regardless. But it is a nice coincidence that our prices are some of the best on the market. We know this because we have relationships with many of the leading product and service providers and can understand how they can help our customers save money. Customers that move to us can save up to 30% on their business services.

Our Passion for Business

Everyone at Direct365 has a passion for business. That is what drives us. We want to become that extra member of your team. It is this passion that drives our team to ensure we give you the best services for you. That could be price, but is often location, type of service and other factors. But helping take care of these elements of your business gives us a buzz – and allows you to concentrate on that is important – growing your business.

Comparing Deals from your Local Area

It may seem obvious, but one of the ways we ensure you get the best deal is by having close relationships with local as well as national service providers. The best deal is often with the business that knows the area and understands your requirements. When dealing with local providers, these are the things that we take into consideration.

If this is how you want your service provider to help you thrive, contact us today. Our 4.4/5 Trustpilot rating proves that we give customers the small business support that they need. For this level of care and attention, take a look at our services. For more information, give our customer team a call on 0330 173 9895.