No More Coasting With Climate Change

by Michael in Informative Articles | posted:


Could England’s seaside towns be swept away by the rising sea levels, as a result of climate change? The devastation flooding causes should be no surprise given recent memory. Storm Desmond was only a few years ago, affecting 16,000 properties and leading to an overall insurance bill around £1.3 billion. In this article, we’ll go […]

Guest Theft – Procedures You Can Put In Place

by Michael in Informative Articles | posted:

hotel guest theft

Have you experienced your inventory running low after a guest stay? Research suggests that at any given month, hotels can lose between 5-20% of their overall towels, sheets and robes. Now, hotels like to treat guests to the idea that their stay should feel like a home away from home. Although, towels, robes and washroom […]

Will Chatbots Replace Classic Customer Service?

by Michael in Informative Articles | posted:


Technology has certainly come a long way in the last century. Ever since the creation of telephones, enabling long-distance communication; businesses have seen newer outreaches to provide customer service through the application of social media, live-chat and chatbots. You’ll find the twang of robotic speech come from a variety of avenues, your bank’s options menu […]

Seasonal Pests (Spring Season): Grey Squirrels

by Michael in Informative Articles | posted:

spring pest control

It’s spring which means a whole lot of critters have emerged from the cold hive of winter and are setting their hungry eyes on your business. In particular, squirrels have finished hibernation, and in doing so, these fluffy furry pests will begin causing quite the nuisance. There are two species of squirrel in the UK […]

Seasonal Pests: The Winter Season

by Michael in Informative Articles | posted:

winter pests banner

Some pests breed better in different seasons while others can be considered a year-long problem.  In the first part of our four seasons of pest awareness, you’ll discover how and why we raise spotlight on these winter problems. Here’s what to look out for:   Winter Pests Foxes Foxes are considered a general nuisance both […]

Personalised Doormats: Don’t Stamp Out Your Creativity

by Michael in Informative Articles | posted:

personalised door mats

Artistry at the floor level. When choosing the sights, smells and sounds to highlight your vibrant company culture. The first step through the door rarely gets such underserved attention as that of the matting your staff/visitors, and employees mark their footsteps upon. So, to ensure everything is in the right place why not offer up […]

The James Dyson Award: Direct365 Top 10 Picks

by Melissa in Informative Articles | posted:

dyson award

This year, the James Dyson Award has some ground-breaking contenders all hoping to win the first place prize of £30,000. The prestigious award is held annually to celebrate, encourage and inspire design engineering – and some of the creations will blow your mind. The shortlisted engineers have developed designs that solve problems with global impact. […]

Twitter Fingers: The Worst Business Owner Blunders

by Michael in Informative Articles | posted:

business owner mistakes

What are your values? As a business owner, do you lead by example or simply stay in the background? Reputation, culture, presence; they are more than just simple terminologies, your opinions as a business owner impact the company. If you’re a volatile twitter user, you’ll see how that can go sideways. If you’ve got a […]

4 reasons to have a Business Doormat

by Michael in Informative Articles | posted:

Commercial door mats

Since the dawn of the business world, two particular symbols symbolise the triumph of a company.  No, not Rolexes, hiring private charter jets or a verified Twitter profile. Simply. Your own building, and a welcoming entrance mat. Everything else can come later. Follow on to hear the four reasons why an entrance mat is a […]