Cookie Policy
What are cookies?
Cookies are small files that we place onto your computer to help us keep an eye on the way you use our websites.
They help us to make sure that your experience using the websites in the Direct365 family is as informative and interesting as possible.
Here is a full list of all the cookies we use, what they do, and how they are beneficial.
Google Tracking Cookies
Overview
These cookies are used so that we can track the way our customers navigate through our websites.
The reason we do this is because giving our customers a pleasurable browsing experience is especially important to us; the more we know about how our visitors are using our websites, the more we can make sure that they are easy to use, and full of relevant content that you want to see.
For example, if we notice that lots of people are reaching a specific page on our site and then leaving, it is clear to us that something is wrong – using this information we can work out what it is that isn’t going to plan, improve it and give you an overall better experience in the future.
You can rest assured that they don’t contain any personally identifiable information.
Our Tracking Cookies
Name |
What does each Cookie store? |
Why do we store it? |
ictf_master |
Stores the unique Visitor Reference |
All these cookies allow us to identify a user when receiving a call. Calls are recorded for training and quality purposes. |
ictf_il |
Contains per installation tracking source cache |
|
ictf_in |
Contains per installation number replacement source cache |
|
ict_0 |
Contains third party tracking and number replacement source cache |
|
ict_master |
Stores the unique Visitor Reference |
|
utma |
Records how many times you visit our websites |
helps you by making sure our websites are providing what you expect. |
_utmb & _utmc |
Used to monitor how long you spend on our websites |
Using this information we can make sure that we are giving you information that you came for |
utmz |
This cookie tells us which source you came from to find our websites |
We will use this information to ensure that you are only finding and viewing content that is relevant. |
utmx |
Used to display different content when you load a certain page of our site |
It’s beneficial to you because it tells us which type of page you like the best, so we can always show your preferred content. |
dhsuppcart |
This cookie remembers what you have added to your basket |
This cookie is in place to make sure that when you add something into your basket on a product sales site; it stays in your basket |
mf_[session] |
A cookie for identifying the browser session |
Allows us to tailor your experience of the website to your requirements, the cookie is deleted as soon as the session ends. |
mf_user |
A cookie for checking if the user is new or returning |
This cookie establishes whether the user is a returning or first time visitor. This cookie has a lifetime of 90 days. |
Improving the way our Website works
Cookies allow us to personalise your experience and allow you to use many of their useful features.
For example, we use Cookies so we can remember your preferences and the contents of your shopping basket when you return to our website.
Improve the performance of our Websites and Mobile Apps
Cookies can help us to understand how our Websites and Mobile Apps are being used to improve your experience.
These Cookies collect data that is mostly aggregated and anonymous.